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	<title>Comments on: IR reform again</title>
	<atom:link href="http://clubtroppo.com.au/2005/11/08/ir-reform-again/feed/" rel="self" type="application/rss+xml" />
	<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/</link>
	<description>Fearlessly dispensing political, legal and economic analysis (and some whimsy) since 2002</description>
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		<title>By: Dave</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27928</link>
		<dc:creator>Dave</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27928</guid>
		<description>The problem with widespread bonuses in your wage structure is that it can make it hard to get out of a recession. As profits fall, and bonuses fall with them, the decrease in spending power of your workforce reduces consumer spending, making it harder to make a profit and pay the widespread bonuses.

Which is pretty much what has happened to Japan. While the fact that wage costs fall in hard economic times (when you don&#039;t have to pay bonuses) helps to slow the fall, it also makes it hard to turn things around.</description>
		<content:encoded><![CDATA[<p>The problem with widespread bonuses in your wage structure is that it can make it hard to get out of a recession. As profits fall, and bonuses fall with them, the decrease in spending power of your workforce reduces consumer spending, making it harder to make a profit and pay the widespread bonuses.</p>
<p>Which is pretty much what has happened to Japan. While the fact that wage costs fall in hard economic times (when you don&#8217;t have to pay bonuses) helps to slow the fall, it also makes it hard to turn things around.</p>
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		<title>By: Rafe</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27929</link>
		<dc:creator>Rafe</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27929</guid>
		<description>It&#039;s all about incentives! (stupid:))

I was gobsmacked to read Gerard Henderson&#039;s interview with Arvo Parbi in &quot;Australian Answers&quot; (many other great interviews as well) and learn that the miners have always worked on piece-rates, paid according to productivity. Hence you can have a militant and radical union that remains productive because the incentives were right, contra the wharfies.

Interesting passage in Alan Silletoe&#039;s novel &quot;Saturday Night and Sunday Morning&quot; - the protagonist, hard drinking brawler, employed in a bicycle factory, wants to buy mother a nice present so he works a bit harder for a few days to make the extra money that he needs on top of his regular beer and ciggies money.

The corresponding strategy to make extra money for Christmas and birthdays for technicians in the old PMG (pre Telstra) of unhappy memory was to work slower during the week and pick up the extra funds with overtime on the weekend.</description>
		<content:encoded><![CDATA[<p>It&#8217;s all about incentives! (stupid:))</p>
<p>I was gobsmacked to read Gerard Henderson&#8217;s interview with Arvo Parbi in &#8220;Australian Answers&#8221; (many other great interviews as well) and learn that the miners have always worked on piece-rates, paid according to productivity. Hence you can have a militant and radical union that remains productive because the incentives were right, contra the wharfies.</p>
<p>Interesting passage in Alan Silletoe&#8217;s novel &#8220;Saturday Night and Sunday Morning&#8221; &#8211; the protagonist, hard drinking brawler, employed in a bicycle factory, wants to buy mother a nice present so he works a bit harder for a few days to make the extra money that he needs on top of his regular beer and ciggies money.</p>
<p>The corresponding strategy to make extra money for Christmas and birthdays for technicians in the old PMG (pre Telstra) of unhappy memory was to work slower during the week and pick up the extra funds with overtime on the weekend.</p>
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		<title>By: Homer Paxton</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27930</link>
		<dc:creator>Homer Paxton</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27930</guid>
		<description>yes agree on all of it.

I remember talking about bonuses with the staff of the various mimisters at the time and whilst they agreed in theoretical terms they thought the practicalities were too hard.

So much for their compassion for the unemployed</description>
		<content:encoded><![CDATA[<p>yes agree on all of it.</p>
<p>I remember talking about bonuses with the staff of the various mimisters at the time and whilst they agreed in theoretical terms they thought the practicalities were too hard.</p>
<p>So much for their compassion for the unemployed</p>
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		<title>By: Nicholas Gruen</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27931</link>
		<dc:creator>Nicholas Gruen</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27931</guid>
		<description>Rafe, the argument for bonuses is not about incentives (it&#039;s not a micro-argument).  It&#039;s essentially a macro argument about deepening the risk bearing capacity of the economy. On piece rates, you have to be careful, as they undermine the firm&#039;s incentive to invest in enhancing productivity.  Ask the meat processing industry. They&#039;re also a nightmare when you want close co-operation within a team because you don&#039;t want that undermined by bickering about who gets how much of the piece rate. 

The story of modern management is that incentives may matter, but they&#039;re far from everything, and sometimes things which emerge from the &#039;its all in the incentives school&#039; bugger things up for decades. Compare the Japanese and American car industries - with the Yanks still declining.  

(Reminds me of a story of the declining UK industry.  In the 1970s a new Japanese factory was doing well in England whilst all about them were continuing to decline. On close investigation it was found that the Japanese factory had one dining area in which management and workers ate, while the British ones had management and workers&#039; dining rooms.  Executive bonuses in the US industry are a little reminiscent, though of course many things are different.)</description>
		<content:encoded><![CDATA[<p>Rafe, the argument for bonuses is not about incentives (it&#8217;s not a micro-argument).  It&#8217;s essentially a macro argument about deepening the risk bearing capacity of the economy. On piece rates, you have to be careful, as they undermine the firm&#8217;s incentive to invest in enhancing productivity.  Ask the meat processing industry. They&#8217;re also a nightmare when you want close co-operation within a team because you don&#8217;t want that undermined by bickering about who gets how much of the piece rate. </p>
<p>The story of modern management is that incentives may matter, but they&#8217;re far from everything, and sometimes things which emerge from the &#8216;its all in the incentives school&#8217; bugger things up for decades. Compare the Japanese and American car industries &#8211; with the Yanks still declining.  </p>
<p>(Reminds me of a story of the declining UK industry.  In the 1970s a new Japanese factory was doing well in England whilst all about them were continuing to decline. On close investigation it was found that the Japanese factory had one dining area in which management and workers ate, while the British ones had management and workers&#8217; dining rooms.  Executive bonuses in the US industry are a little reminiscent, though of course many things are different.)</p>
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		<title>By: Nicholas Gruen</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27932</link>
		<dc:creator>Nicholas Gruen</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27932</guid>
		<description>Homer,

Please tell me what the practical difficulties were.  I expect people did say this, but didn&#039;t quite have sufficient energy to come back with that response and then see what could be done about the problems.</description>
		<content:encoded><![CDATA[<p>Homer,</p>
<p>Please tell me what the practical difficulties were.  I expect people did say this, but didn&#8217;t quite have sufficient energy to come back with that response and then see what could be done about the problems.</p>
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		<title>By: Ken Parish</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27933</link>
		<dc:creator>Ken Parish</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27933</guid>
		<description>When I managed a couple of medium-sized (by Darwin standards law firms through the 1980s and early 90s, I utilised a base salary + performance-based bonus system for employed legal practitioners as a matter of course. It worked exteremely well.  Private practice law, however, is especially suited to such a system, because the aspects of performance in which you&#039;re centrally interested (billing and collection rates) are easily measured.

But even then we needed to be careful.  For a start, you still need to have a substantial base salary component.  If the majority of a practitioner&#039;s income is at risk, he/she may tend to focus on billing to the exclusion of ethics, excellence, professionalism and quality of service.  And the bonus target needs to be reasonably but not too easily achievable, and not easily capable of being &quot;rorted&quot; (e.g. bunching all the practitioner&#039;s billings into one bonus period to achieve a huge bonus, then decamping to work elsewhere).  

You can certainly design systems that take these (and other relevant factors) into account, but it isn&#039;t as straightforward as it might seem at first blush.  Moreover, there would be quite a few industries where performance on factors that are actually the most important is less easily measured in a reliable way.  One of the more telling criticisms of new managerialism is that public sector managers typically attempt either to measure the unmeasurable or at least measure things that are dubiously relevant to their organisation&#039;s main functions.  This phenomenon is acutely prevalent at Australian universities.  See this article (http://evatt.labor.net.au/news/95.html) by David Boyle on Evatt Foundation website:

&quot;We have been here before - especially in periods of great social hope such as the 1830s, when the followers of Jeremy Bentham rushed across the country in stagecoaches, armed with great bundles of tabular data and measuring everything they thought important: the number of cesspits (which they saw as an indicator of ill health), or pubs (an indicator of immorality), or the number of hymns that children could recite from memory.

Then as now, the problem is that what really needs measuring is not countable. &quot;So-called efficiency,&quot; says Richard Scase, professor of organisational behaviour at the University of Kent at Canterbury, &quot;takes the place of effectiveness, quantity of quality. The means become an end in themselves.&quot; As anyone in local government will tell you, these numerical indicators are about management at a distance, and they will always miss the point: school league tables make teachers concentrate on borderline pupils at the expense of their weaker classmates; waiting-list targets persuade NHS managers to treat those with the quick, simple problems at the expense of everyone else.&quot;</description>
		<content:encoded><![CDATA[<p>When I managed a couple of medium-sized (by Darwin standards law firms through the 1980s and early 90s, I utilised a base salary + performance-based bonus system for employed legal practitioners as a matter of course. It worked exteremely well.  Private practice law, however, is especially suited to such a system, because the aspects of performance in which you&#8217;re centrally interested (billing and collection rates) are easily measured.</p>
<p>But even then we needed to be careful.  For a start, you still need to have a substantial base salary component.  If the majority of a practitioner&#8217;s income is at risk, he/she may tend to focus on billing to the exclusion of ethics, excellence, professionalism and quality of service.  And the bonus target needs to be reasonably but not too easily achievable, and not easily capable of being &#8220;rorted&#8221; (e.g. bunching all the practitioner&#8217;s billings into one bonus period to achieve a huge bonus, then decamping to work elsewhere).  </p>
<p>You can certainly design systems that take these (and other relevant factors) into account, but it isn&#8217;t as straightforward as it might seem at first blush.  Moreover, there would be quite a few industries where performance on factors that are actually the most important is less easily measured in a reliable way.  One of the more telling criticisms of new managerialism is that public sector managers typically attempt either to measure the unmeasurable or at least measure things that are dubiously relevant to their organisation&#8217;s main functions.  This phenomenon is acutely prevalent at Australian universities.  See this article (<a href="http://evatt.labor.net.au/news/95.html">http://evatt.labor.net.au/news/95.html</a>) by David Boyle on Evatt Foundation website:</p>
<p>&#8220;We have been here before &#8211; especially in periods of great social hope such as the 1830s, when the followers of Jeremy Bentham rushed across the country in stagecoaches, armed with great bundles of tabular data and measuring everything they thought important: the number of cesspits (which they saw as an indicator of ill health), or pubs (an indicator of immorality), or the number of hymns that children could recite from memory.</p>
<p>Then as now, the problem is that what really needs measuring is not countable. &#8220;So-called efficiency,&#8221; says Richard Scase, professor of organisational behaviour at the University of Kent at Canterbury, &#8220;takes the place of effectiveness, quantity of quality. The means become an end in themselves.&#8221; As anyone in local government will tell you, these numerical indicators are about management at a distance, and they will always miss the point: school league tables make teachers concentrate on borderline pupils at the expense of their weaker classmates; waiting-list targets persuade NHS managers to treat those with the quick, simple problems at the expense of everyone else.&#8221;</p>
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		<title>By: Homer Paxton</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27934</link>
		<dc:creator>Homer Paxton</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27934</guid>
		<description>practicaal political difficulties of selling it.

Few people thought aussies would like a large part of their renumeration as a bonus and a smaller part as wage/salary.

Remember this is 80&#039;s time not the longest recovery since WW2.
The major thought was people would be wary of the bonus dropping when the economy went pearshaped.
These &#039;difficulties&#039; amy be easier to overcome.

Also these advisors had experience like me in the late 70s when &#039;compassionate&#039; workers voted for outlandish wage rises knowing full well a  lot of people would be retrenched but not them.

Again the last in first out policy has gone and this could be overcome.

surely the preesnt government would favour this and I&#039;m sorry for calling you surely</description>
		<content:encoded><![CDATA[<p>practicaal political difficulties of selling it.</p>
<p>Few people thought aussies would like a large part of their renumeration as a bonus and a smaller part as wage/salary.</p>
<p>Remember this is 80&#8242;s time not the longest recovery since WW2.<br />
The major thought was people would be wary of the bonus dropping when the economy went pearshaped.<br />
These &#8216;difficulties&#8217; amy be easier to overcome.</p>
<p>Also these advisors had experience like me in the late 70s when &#8216;compassionate&#8217; workers voted for outlandish wage rises knowing full well a  lot of people would be retrenched but not them.</p>
<p>Again the last in first out policy has gone and this could be overcome.</p>
<p>surely the preesnt government would favour this and I&#8217;m sorry for calling you surely</p>
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		<title>By: Rafe</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27935</link>
		<dc:creator>Rafe</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27935</guid>
		<description>I suppose my point is that you are going to get into trouble if you reward theft, sabotage and standover tactics in the workforce. 

If the work is a team effort you reward the whole team and get the players involved in the division of the benefits. 

I don&#039;t see how piecerates undermine the incentive for management to invest to increase productivity, I would  have thought increasing productivity with the right incentives in place is a win win situation.</description>
		<content:encoded><![CDATA[<p>I suppose my point is that you are going to get into trouble if you reward theft, sabotage and standover tactics in the workforce. </p>
<p>If the work is a team effort you reward the whole team and get the players involved in the division of the benefits. </p>
<p>I don&#8217;t see how piecerates undermine the incentive for management to invest to increase productivity, I would  have thought increasing productivity with the right incentives in place is a win win situation.</p>
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		<title>By: Nicholas Gruen</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27936</link>
		<dc:creator>Nicholas Gruen</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27936</guid>
		<description>Rafe,

Assume that you pay people $12 per hour and you need to invest a fair bit of money to double their productivity.  They end up getting $24 per hour and and all they&#039;ve done is learn to work the new machines.  It is OK (though not particularly fair to lots of people outside the factory who still slave away at $12 per hour) for the workers in the factory if there is still surplus enough for the investment to go ahead.  But often there isn&#039;t  These problems of incentive compatibility are far from trivial and dog lots of problems of remuneration even before various psychological considerations are taken into account. 

And yes, it is certainly possible to invent incentives that are even worse.</description>
		<content:encoded><![CDATA[<p>Rafe,</p>
<p>Assume that you pay people $12 per hour and you need to invest a fair bit of money to double their productivity.  They end up getting $24 per hour and and all they&#8217;ve done is learn to work the new machines.  It is OK (though not particularly fair to lots of people outside the factory who still slave away at $12 per hour) for the workers in the factory if there is still surplus enough for the investment to go ahead.  But often there isn&#8217;t  These problems of incentive compatibility are far from trivial and dog lots of problems of remuneration even before various psychological considerations are taken into account. </p>
<p>And yes, it is certainly possible to invent incentives that are even worse.</p>
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		<title>By: Homer Paxton</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27937</link>
		<dc:creator>Homer Paxton</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27937</guid>
		<description>interesting to note that Alfred Deming the father of TQM was a vehement opponent of bonuses</description>
		<content:encoded><![CDATA[<p>interesting to note that Alfred Deming the father of TQM was a vehement opponent of bonuses</p>
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		<title>By: Nicholas Gruen</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27938</link>
		<dc:creator>Nicholas Gruen</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27938</guid>
		<description>Yes that&#039;s right Homer, though not I think profit sharing.</description>
		<content:encoded><![CDATA[<p>Yes that&#8217;s right Homer, though not I think profit sharing.</p>
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		<title>By: Homer Paxton</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27939</link>
		<dc:creator>Homer Paxton</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27939</guid>
		<description>that&#039;s right.
He was quite prescient how it would change behaviour.</description>
		<content:encoded><![CDATA[<p>that&#8217;s right.<br />
He was quite prescient how it would change behaviour.</p>
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		<title>By: Ken Parish</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27940</link>
		<dc:creator>Ken Parish</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27940</guid>
		<description>Of course, the problem with defining bonus entitlement in terms of profit share lies in defining &quot;profit&quot;, and the related question of whether the employee can ever realistically find out whether the books are being cooked.  A favourite trick of some mining companies when negotiating a &quot;farm-out&quot; agreement with an impecunious prospector who has found a rich deposit and taken out mining rights but can&#039;t afford to develop the mine, is to convince the prospector to enter into a deal where the prospector&#039;s remuneration is calculated as a share of profits.  Miraculously the mine then never makes a &quot;profit&quot;, due to internal transfer pricing and a range of other easy-to-manipulate scams.  

One can confidently predict a similar phenomenon with at least some employers who convince workers to enter similar deals.  If I was advising an employee presented with such a deal, I would counsel extreme caution.  Far better an arrangement where the bonus benchmarks are clearly defined and incapable of manipulation by either employer or employee.  That isn&#039;t necessarily easy to achieve in some industries, but should usually be possible.</description>
		<content:encoded><![CDATA[<p>Of course, the problem with defining bonus entitlement in terms of profit share lies in defining &#8220;profit&#8221;, and the related question of whether the employee can ever realistically find out whether the books are being cooked.  A favourite trick of some mining companies when negotiating a &#8220;farm-out&#8221; agreement with an impecunious prospector who has found a rich deposit and taken out mining rights but can&#8217;t afford to develop the mine, is to convince the prospector to enter into a deal where the prospector&#8217;s remuneration is calculated as a share of profits.  Miraculously the mine then never makes a &#8220;profit&#8221;, due to internal transfer pricing and a range of other easy-to-manipulate scams.  </p>
<p>One can confidently predict a similar phenomenon with at least some employers who convince workers to enter similar deals.  If I was advising an employee presented with such a deal, I would counsel extreme caution.  Far better an arrangement where the bonus benchmarks are clearly defined and incapable of manipulation by either employer or employee.  That isn&#8217;t necessarily easy to achieve in some industries, but should usually be possible.</p>
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		<title>By: Nicholas Gruen</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27941</link>
		<dc:creator>Nicholas Gruen</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27941</guid>
		<description>Yes, absolutely Ken.</description>
		<content:encoded><![CDATA[<p>Yes, absolutely Ken.</p>
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		<title>By: Rafe</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27942</link>
		<dc:creator>Rafe</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27942</guid>
		<description>I can see that there is no such thing as a perfect system, also that no idea is so good that some people will not find a way to screw it up.  The point is to ensure that effort and initiative get some kind of recognition and reward, ahead of bludging and power trips.

The other thing is the cultural context - and so rather different incentives may be needed in Japan vs the US for example</description>
		<content:encoded><![CDATA[<p>I can see that there is no such thing as a perfect system, also that no idea is so good that some people will not find a way to screw it up.  The point is to ensure that effort and initiative get some kind of recognition and reward, ahead of bludging and power trips.</p>
<p>The other thing is the cultural context &#8211; and so rather different incentives may be needed in Japan vs the US for example</p>
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		<title>By: Zag</title>
		<link>http://clubtroppo.com.au/2005/11/08/ir-reform-again/#comment-27943</link>
		<dc:creator>Zag</dc:creator>
		<pubDate>Thu, 01 Jan 1970 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wordpress/?p=1959#comment-27943</guid>
		<description>&quot;...what was the worst labour market in the developed world at the time - Spain&quot;. Yes. But for the first time in 40 years we are now below the EU average in terms of unemployment rate (yippee). This was achieved through labour market flexibilization and deregularization but, as a result, employees on a temporary basis in Spain represent 33% of the workforce. I believe that a system such as the one Gruen proposes would contribute greatly to creation of permanent work in Spain (employers would be more willing to offer permanent positions), improving not the quantity but the quality of work. These workers on permanent positions would have more confidence to spend or get into debt, more than offsetting the problem pointed out in the first comment that decrease in spending power of your workforce reduces consumer spending making it harder to get out of slow economic periods.
</description>
		<content:encoded><![CDATA[<p>&#8220;&#8230;what was the worst labour market in the developed world at the time &#8211; Spain&#8221;. Yes. But for the first time in 40 years we are now below the EU average in terms of unemployment rate (yippee). This was achieved through labour market flexibilization and deregularization but, as a result, employees on a temporary basis in Spain represent 33% of the workforce. I believe that a system such as the one Gruen proposes would contribute greatly to creation of permanent work in Spain (employers would be more willing to offer permanent positions), improving not the quantity but the quality of work. These workers on permanent positions would have more confidence to spend or get into debt, more than offsetting the problem pointed out in the first comment that decrease in spending power of your workforce reduces consumer spending making it harder to get out of slow economic periods.</p>
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