The Independent Media Inquiry: Six impossible things by February 28th

Right now Ray Finkelstein and Matthew Ricketson, the two members of the federal government’s Independent Media Inquiry, are trying to finish off their report to the government. It’s due by 28 February.

Writing these reports is frequently difficult, but Finkelstein and Ricketson have a particularly intriguing task. It’s more difficult because they clearly want to rein in a few of traditional media’s worst excesses – and they want to do it just at a time when that traditional media is shrinking in importance in the face of an Internet-driven explosion of information availability:

  1. Finkelstein and Ricketson have to examine what the terms of reference call “the effectiveness of the current media codes of practice in Australia”. That’s tough enough on its own, because it’s hard to think of a more effective system which isn’t also more restrictive of freedom of speech. The head of Curtin University’s journalism department, Dr Joseph Fernandez, has made this point well – see the transcript of his evidence here. Fernandez perhaps understands these issues clearly because he spent 14 years editing newspapers in Malaysia, a country where editors face real experience of freedom-of-expression issues.
  2. They must examine the codes of practice “in light of technological change that is leading to the migration of print media to digital and online platforms”. Their problem here is that technological change is leading to an explosion of content that undermines the case for even existing restrictions on publishers. This is a point that Ian Rogers and I have tried to make at length in WorkDay Media’s submission to the inquiry. Traditional media had a level of oligopoly power over information distribution. These days anyone can publish. There is no longer any such thing as “the media” – rather, there is a huge and messy range of information forms, sources and channels with different levels of reach, frequency, engagement, audience trust and motivation. This is great for citizens: the “marketplace of ideas” has never been closer to being fully realised. But it’s bad for traditional publishers – and for aspiring regulators.
  3. They must assess “the impact of this technological change on the business model that has supported the investment by traditional media organisations in quality journalism and the production of news”.  For anyone who pulls the economics of media apart, the answer is pretty obvious: printed newspapers mostly won’t survive. They are losing advertisers and readers to a fundamentally more attractive and efficient Internet. The media analyst Roger Colman calculates that “all metropolitan newspapers in print editions will be unprofitable, definitely, by 2020″. But a surprising number of people don’t want to say this. And if Finkelstein and Ricketson do say it, they will instantly raise the question: “so why are we bothering about extra regulation of print media now?”.
  4. They must figure out how investment in quality journalism ”can be supported, and diversity enhanced, in the changed media environment”. This is an interesting question. But as Ian Rogers and I have argued, the answer is less obvious than many people think. The media and those who analyse it are constantly in danger of over-estimating traditional print media journalism’s contribution to the world, and underestimating the benefits of the information availability explosion which the Internet is bringing us.
  5. They must look at “ways of substantially strengthening the independence and effectiveness of the Australian Press Council, including in relation to online publications”. The ABC’s Jonathan Holmes has predicted that the inquiry will push from a stronger Press Council with more powers and a much broader remit. And that will bring us back to the inquiry’s fundamental problem: it seems to want a more activist government media body just at the time when technology is making traditional media of all sorts less dominant and undermining the case for media regulation.
  6. They will feel pressure to come up with a solution that fits in with the interim report of the Convergence Review, which has decided the inconsistency of Australia media regulations should be addressed by a system of regulating equally all members of a vaguely-defined group called “content services enterprises”. These firms’ content would be subjected to a public-interest test. The firms covered would include television, radio, newspapers and online outlets – which means print and online journalism would face new restrictions. Finkelstein and Ricketson are at least awake to the freedom-of-expression minefield that such a law would sow. As Jonathan Holmes again points out,  the convergence review’s authors seem largely, weirdly, oblivious to the whole issue.

The Independent Media Inquiry could sensibly suggest that a voluntary body provide reputation indicators for online and offline media. That’s the solution recommended by Monash University’s Dr Johan Lidberg. (The Council could also make it easier for small online media organisations to join.)

But if the inquiry recommends the Press Council or a new media super-regulator starts regulating a much wider group of reporters and commenters, and government follows that recommendation, three things will happen. The council  will be quickly overwhelmed, it will be forced to make impossible judgments, and it will eventually become a joke.

[Update: An hour after first posting, I gave in to the impulse to properly honour Lewis Carroll by adding a sixth point, on the Convergence Review.]

Media Inquiry: Look forward, not back

[Cross-posted to Online Opinion]

I spend my working life running an online media firm – WorkDay Media, publisher of Banking Day – with its owner and editor-in-chief, Ian Rogers. Last month, Ian and I wrote a submission to the federal government’s Independent Media Inquiry. You can see the whole thing at the WorkDay Media site.

We’re trying to focus the inquiry a little more on what we might gain from the Internet’s transformation of communication, and a little less on what we might lose as newspapers inevitably dwindle.

It’s fairly obvious that Australians are relying less and less on information from “the mainstream media” – that is, existing newspapers, TV and radio stations. Instead they are getting and exchanging information from a far richer variety of Internet-based sources, from email newsletters to expert blogs to government and company records – plus, of course, Club Troppo.

This seems like good news. So why are we holding a media inquiry focused on mainstream media, and particularly on the newspaper industry?

The obvious answer is that the future for Australian newspapers looks pretty ugly. Once newspapers were the gatekeepers; now they are not. They are losing advertisers and readers to a fundamentally more attractive and efficient Internet. The media analyst Roger Colman calculates that “all metropolitan newspapers in print editions will be unprofitable, definitely, by 2020″.

Many of those who fear for the future of “the mainstream media” in Australia – like academic David McKnight, or publisher Eric Beecher – are concerned about how we will reproduce the activities of big newspaper newsrooms as newspapers gradually go out of business. They believe this is a very important question.

But this focus on the media past signals a failure of imagination. Big newspaper newsrooms will not be recreated in online form. Facts, news, analysis are all going to have to come out in different ways than they have in the past.

And they will. They already are. You have to be enormously enthusiastic about the old media environment not to believe this: the new media environment, for all its faults, is far better than what it is replacing.

Media thinkers worry that online sources would never have uncovered a Watergate scandal. They’re probably wrong, in every way. Now more than ever, the truth will out. Richard Nixon’s corruption was mostly uncovered by official investigators; Woodward and Bernstein, great journalists that they were, were merely conduits. In the age of the Internet, Watergate might have evolved over weeks, not years. Just in the past year we have seen yet another new information innovation – Wikileaks – whose model suggests secrets will be harder than ever to keep in the decades ahead.

There will probably be times in the future when Australia will look back at some event, some scandal, some development in the society, and say that newspapers might have done a better job than the new information sources. But we suspect those cases will be few and far between.

New online players would already be even more numerous in traditional media areas such as politics, public policy and business if not for the presence of mainstream media, particularly newspapers, whose large online presences are hugely subsidised by their traditional businesses. This is certainly the biggest bar to the expansion of many online information ventures, including WorkDay Media.

Australia has entered an age when media can be created, transformed and transmitted far more easily than ever before. Australians who believe in the importance of an informed society should treat the 2010s as an era of huge optimism and opportunity. For there is every reason to believe that the Australian society of the next 20 years will be better informed than ever before.

Facing such a future, it makes little sense to try to impose a more restrictive regime on the dwindling existing “mainstream media”, or to subsidise its continued existence. We can improve the Press Council. We can have governments make more information available to citizens. But there is no need to choose this moment to impose either a new regulatory regime or a new protection scheme.

This is a moment to embrace the information future, not to embalm the media past.

Information and Charities: an idea . . .

PlaypumpsReading Tim Harford’s excellent Adapt: Why success always starts with failure an idea occurred to me. He talks of the curse of the playpump – a photogenic aid strategy that appeals to celebrities and millionaires but which doesn’t work. It’s obvious that information about what works has been a huge obstacle to philanthropically motivated efforts to help the poor. Adam Smith said as much (when he said that people could be expected to do more good for the world investing their money to advantage themselves than they would investing it for the good of the world – because they know so little about the latter and so much about the former. Bill Easterly said as much.

I also mentioned this here. Anyway it got me thinking. What if the government set up an agency that evaluated the programs of any not-for-profit that asked to have its programs evaluated. This couldn’t really offend anyone, but if one could get some nibbles from the better charities. Then those of us who want to give their money to charities that generate the best impacts could actually find out which ones to give it to. The PC reported on the not-for-profit sector and seemed more concerned about information about the sector regarding its contribution to the economy. However it did have an important and worthwhile recommendation.

The Australian Government should provide funding for the establishment of a
Centre for Community Service Effectiveness to promote ‘best practice’
approaches to evaluation, with an initial focus on the evaluation of government
funded community services. Over time, funding should also be sought from
state/territory governments, business and from within the sector. Among its roles,
the Centre should provide:

  • a publicly available portal for lodging and accessing evaluations and related information provided by not-for-profit organisations and government agencies
  • guidance for undertaking impact evaluations
  • support for ‘meta’ analyses of evaluation results to be undertaken and made publicly available.

At first glance this seems a very satisfactory response to my concern.  But I think it misses something important. One could have lots of evaluation and that could be just fine, and one hopes that many not-for profits would take note of it. But there’s a problem. As I’ve argued with information on workplace conditions, what’s missing is a standard by which people can judge one offering against another. I think that needs to develop and proposals to improve information in the sector should also address that.